Terms & Conditions

The following terms and conditions will apply to the use of the online store with the trademark JOY CREATIONS which is located at the electronic address www.joycreations.gr. Every user who enters and uses the services of the online store is considered to consent and unconditionally accepts the following terms expressed herein, without exception.

Changes

JOY CREATIONS reserves the right to freely modify or revise the terms and conditions of transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change, through the pages of this online store. JOY CREATIONS may, at any time, terminate, change, suspend or discontinue any part of this website including the availability, presentation or description of any product or service.

Information provided & Products

JOY CREATIONS is committed to the accuracy, truthfulness and completeness of the information provided in the online store, both in terms of the identity of the company and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not liable for errors due to inadvertence when entering electronic data in the store.

Limitation of Liability

JOY CREATIONS and its employees, or other agents, are not liable, under any circumstances, for any consequential, incidental, indirect, special damages or costs or penalties, including, but not limited to, lost profits. loss of information or data, or loss of customer, loss or damage to property, and any claims of third parties arising out of or in connection with the use, copying, or presentation of this website or its contents or any other linked website, if JOY CREATIONS had been informed, knew or should have known of this possibility.

Intellectual property rights

All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of JOY CREATIONS and are protected under the relevant provisions of Greek law, European law and international conventions. Their appearance on the website should in no way be construed as a transfer or assignment of their license or right of use.

Privacy

JOY CREATIONS informs you that, for the best and most complete service through the services we offer, it processes your personal data, based on the law and its relevant amendments and in accordance with the following guidelines:

You only give us your standard details regarding the smooth completion of the purchase

In the transactions made through the online store, we ask only for information that is necessary to send your order accurately and consistently to your place, as well as to personalize and improve your service.

In any case, JOY CREATIONS does not disclose or disclose your personal data and information that you trust us in any way. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions. All information is encrypted and stored in complete security

When paying by credit card, you fill in the credit details in the secure environment of the bank.

JOY CREATIONS has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users, to facilitate their access in it, and for data collection to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted.

Acceptance of the Privacy Protection Procedures applied by JOY CREATIONS

If you use this website you accept and agree to this Privacy Statement as well as the terms and conditions of use of the website announced through it.

Returns

If you wish to return a product, you have the right to do so within 10 days from the date of receipt without any return charge, provided that the return is made with the courier company cooperating with XXXXXXX. Shipping costs of the new product are borne by the customer.

To return a product you must first contact us by phone at 6946906136 or by email: joycreationsinfo@gmail.com. The address for all returns is: SMYRNIS 14 – HERAKLION CRETE

In order to return the products they must not be used, worn, washed and the identification card together with all the designer fabric labels must be attached to the product. For hygiene reasons underwear and swimwear are non-refundable. If all the above conditions are met, we are obliged to replace your product with any other product you wish at the same value of that product. In case of higher value, the difference is borne by the customer. No refunds.

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.